Company Name: Qianhelianda International Trade Co., Ltd.
Website: https://qianhelianda.store
Email: sdfgsdgfr@qianhelianda.store
1. Order Processing Time
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 7–15 business days |
| Express Shipping | 3–7 business days |
| International Shipping | 10–20 business days (varies) |
Note: Delivery times are estimates and may vary due to customs, weather, or courier delays.
3. Shipping Costs
- Shipping fees are calculated at checkout based on destination, weight, and shipping method.
- Occasionally, we offer free shipping promotions on qualifying orders.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your shipment through the courier’s website.
5. Customs & Import Duties
- International orders may be subject to customs duties or taxes imposed by the destination country.
- These charges are the responsibility of the customer and are not included in the purchase or shipping cost.
6. Incorrect or Delayed Shipments
- If your order has not arrived within the expected timeframe, please contact us at sdfgsdgfr@qianhelianda.store.
- We are not responsible for delays caused by incorrect shipping information provided by the customer.
7. Lost or Damaged Items
If your order is lost or arrives damaged:
- Contact us within 7 days of delivery with photos and details.
- We will assist you in filing a claim or sending a replacement if eligible.